The second tech gave me some unhelpful woo about percussion MIDI maps and the uselessness of trying to use MIDI numbers for most of a week, then finally told me just before going home for the weekend that 'Custom MIDI maps are not designed to build a la carte percussion staff full of Garritan sounds.' I find that odd, as it is a selling point for Finale.Īnyway, as I am trying to make a document for playback rather than reading, I have decided to make a score with extra percussion parts using standard layouts containing the instruments I need. I uninstalled Finale 2012c and ARIA Player as completely as I could, and did a full install of Finale 25. One tech told me, after a week of dinking around, that upgrading from Finale 2012c to Finale 25 should solve the problem.
I have been dealing with tech support for two weeks trying to get the issue of missing and incorrect sounds in custom percussion layouts resolved.